Emergency 24/7/365 Support for Customers with a Support Contract
Aveco is here 24/7/365 to support customers having an emergency situation affecting on-air operations.
FOR IMMEDIATE EMERGENCY SUPPORT
Customers and partners should contact us using the phone numbers listed in their support contract or via the Help Center using an account associated with active system.
To get information about the Contract validity of your Aveco products, to organise or to renew a Support Contract,
please contact your Aveco Sales representative in your region, or email our SLA (Service Level Agreement) Sales team:
sla @ aveco.com
For non-emergencies and for those without a Support Contract, you can contact us via:
support @ aveco.com